Chat Payments allow you to request and collect payments directly inside conversations — ideal for services, custom requests, deposits, and confirmations without sending customers to a webshop.

This setup is designed for businesses that already sell through chat: WhatsApp, LINE, Instagram, email, or on-site conversations. You discuss requirements, confirm pricing, and send a payment link instantly when ready.

Payments, receipts, and status updates are automatically tracked inside LOIT.

Covers these use cases:

⚬ Service payments via chat

⚬ Deposits before bookings or delivery

⚬ Custom pricing after discussion

⚬ Upsells during conversations

⚬ Remote and on-site sales

How it works:

1. Customer contacts you via chat
2. You confirm scope, options, or pricing
3. Payment link is sent in chat
4. Customer pays online
5. Receipt and payment status update automatically
6. Order, booking, or delivery continues

Flexible payment logic:

⚬ Free (no payment required)

⚬ Deposit payments

⚬ Partial payments

⚬ Fully prepaid

⚬ Pay now or pay later flows

Configured per conversation.

Ownership & control:

⚬ Payments go directly to your Stripe account

⚬ You control pricing and timing

⚬ No marketplace commissions

⚬ Full ownership of customer data

Setup process:

⚬ Submit the setup form

⚬ We review your chat use case

⚬ We confirm scope and pricing

⚬ We configure chat-to-payment flows

⚬ We reply in Activities

🗨️ Submit the form → we review → we confirm scope & price → we build

🟰 We reply in Activities.

Price:

⚬ From €149 (most setups €149–€299)

⚬ Final price confirmed before any work starts

⚬ Managed service options available for businesses needing fully hands-off support

⚬ Higher-value setups handled after scope review

Delivery time:

⚬ 1–3 working days

⚬ After confirmation